Returns & Exchanges
At Quia Korean Beauty, we want you to glow with confidence. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for the return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact to comply with health and safety regulations for skincare products.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing